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We offer a 7-14 days no-questions-asked return policy on all physical products. Items must be in their original packaging and unused condition. Digital products and SaaS subscriptions are non-refundable after activation. To initiate a return, visit your order history or contact our support team. Refunds are processed within 5-7 business days after we receive the returned item.

Yes, all physical products come with a minimum 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranty plans (up to 3 years) are available for select categories like electronics and home appliances. SaaS products include service-level guarantees as outlined in their respective terms. Warranty claims can be filed through your account dashboard or by contacting support.

Once your order ships, you will receive an email with a tracking number and a direct link to the carrier's tracking page. You can also log into your Cart Market Pro account and navigate to "My Orders" to see real-time status updates, estimated delivery dates, and a full shipment history. Push notifications are available through our mobile app for instant updates.

Absolutely! During checkout, you can select the gift wrapping option for a small fee of $4.99 per item. You will also have the option to add a personalized message card (up to 200 characters) at no extra cost. Gift-wrapped items arrive in our signature premium packaging with a ribbon, making them perfect for birthdays, holidays, and special occasions.